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"The IPsoft partnership enables Q-go to realize its strategic goals and expand the business internationally."
— Sander Koers, Director of IT, Q-go

IPsoft’s business process autonomics helps clients optimize and improve their evolving enterprise.

IPsoft offers a complete suite of Business Process Management services including process modeling infrastructure deployment and process lifecycle management.  IPsoft autonomics, combined with certified staff, provide significant TCO reductions while improving processes through automation.

IPsoft’s business process automation tools and framework allow for elimination of human error and faster response and resolution times. Combined with expert U.S.-based primary staff with offshore secondary support tiers, the IPsoft hybrid support model far exceeds price and performance expectations.

Finance & Accounting

IPsoft provides end-to-end services ranging from infrastructure to line-item process management, freeing up internal resources to focus on strategy.

  • Accounts payable
  • Accounts receivable
  • GAAP/IFRS accounting tasks
  • Reconciliation
  • General ledger

Media Services

IPsoft Media incorporates a vast array of services for the digital publisher:

  • Content management system consulting
  • 24x7 advertising operations
  • 24x7 publishing support
  • Insertion order booking
  • Campaign management
  • Custom microsite deployment and configuration
  • Open Source tool integration
  • Tools help desk for writers and editors
  • Automated content verification and performance monitoring
  • Copy editing
  • Search Engine Optimization
  • Keyword analytics
  • Search engine marketing performance
  • Newsletter publishing and delivery

Call Center

IPsoft’s 24x7 U.S.-based Call Center leverages advanced autonomics and expert personnel to provide a competitive alternative to offshore outsourcing.

  • Runbook based procedures
  • Advanced incident handling
  • Corporate service desk (HR, accounting, general information)
  • Desktop support

Security

IPsoft’s 24x7 Security Operations Center not only monitors and responds to DDOS attacks, infiltration and virus detection, but also administers security policies for your entire organization.

  • Rights/ACL management
  • Audit preparedness seminars
  • User authentication
  • Change control